We believe our commitment to Quality is second to none.
This commitment is verified by the fact that Gearbulk's offices were first certified to the ISO 9001:1994 standard and have been recertified five times, most recently in July 2013 when all commercial and operational offices were certified to the ISO 9001:2008 standard by Lloyds Register Quality Assurance.
Gearbulk's Quality Policy
Gearbulk is committed to providing cost-effective transportation and cargo-handling services based on:
- Attention to detail
Therefore we undertake to maintain a service level which ensures a satisfied customer base and maximises customer profitability through:
- Improved vessel economic utilisation
- Load and discharge productivity to minimise port time
- Overall fleet efficiency
- Ensuring that all employees are fully conversant with their tasks, including their duties with respect to Health, Safety and the Environment and are provided with the necessary authority
- Identifying and improving the skills of employees
Our Business Management system includes a measurement process that is used to evaluate performance against these objectives.